Deductive Reasoning - A process of reasoning in which a conclusion follows from all the premises (a lot of information) presented.

Example 1:  You have a new customer - until you get a broad base of information from them you ask a series of questions to get a sense of who the customer is.  Once you get the information you are able to deduce which of your products is best for your customer.

Example 2:  You have a new machine - you have learners with different learning styles - until you get a broad base of information from them you ask a series of question to find the best way to deliver it.  Once you get the information you are able to deduce how to deliver the training to them.

Example 3:  Management training - Broad concepts of management are taught such as Communication, Interviewing, Conflict Mangement and Workstyles.  When a specific situation occurs that learner will go back to the broad base of information and deduce which of the tools they will apply.

Inductive Reasoning - A process of reasoning in which a conclusion comes from taking a small amount of information and building on that information that brings about a conclusion.

Example 1:  Learning new software - Specific details or instructions are provided in little bits and bites until you have gained a large base of knowledge.  For example, implementing a new ADP payroll system, the ADP reps first give you a big picture sales pitch, but on implementation takes you through a specific (bit by bit) process until are able to go live.

Any input on this would be greatly appreciated.